Who are our agents?
Ealing Trading agents are the exceptional people who work in our communities and keep us connected to our customers. Your agent will be the person you get to know, from your initial meeting, throughout your loan, until completion. We pride ourselves on the friendly and professional nature of our agents, and the trusting relationships they build with our clients. As a family business established in 1955, it is crucial we keep providing the highest level of customer service, and our agents are chosen to ensure the excellent reputation we have built continues to grow.
What do our agents do?
Your dedicated agent is there to answer your questions and take you through the entire process of a loan, from start to finish. The central role of our agents is to offer accessible, regulated loans to those in need of financial support, ensuring repayments will be affordable and manageable. Your agent will visit you at home to take you through the application, to give money or vouchers directly and to collect each convenient weekly repayment until the loan is complete. Our agents are self–employed, but fully trained and supported by Ealing Trading to deliver a professional service, in line with all current laws and financial regulations.
Why our agents are so important
Our agents are the face of our company, so it is important to us that all of our agents are trustworthy, friendly members of our community. Our company would not be the same without our agents, who are chosen for their professional abilities, as well as their approachable personalities and positive attitudes. Our agents work with us to deliver the best possible customer service, so you know you are in good hands when you need financial support from a company you can trust.
How to get in touch?
It’s easy to contact your local agent as they are always just a phone call away if you have any questions, queries or issues. Simply call your local Ealing Trading office and ask for your agent by name.
We are so proud of our agents and the positive feedback we receive from customers about their professional and friendly approach to their work. If you’d like to find out more about Ealing Trading and our short term loan services, please contact us.